Natural language is coming to a computer near you

In Archive by Fredy Ore

Wade Roush from Technology Review comments on the goal to make natural language the norm when searching for any type of information, anywhere. The article titled, Computers That Speak Your Language, looks at the next generation voice recognition software that finally holds up to a proper conversation and could revolutionise next gen customer service.
Here is also a related article in Technology Review titled, Natural Language: Beyond the Conversation.