Designing human-centered AI products a People+AI Guidebook

In Artificial Intelligence, Design, Experience Design, Technology by Fredy D. Oré

Google has started a guidebook called People + AI Research (PAIR) to help build human-centered Artifical Intelligence products.

Written for user experience (UX) professionals and product managers, it aims to help create a human-centered approach to AI within product teams.

The guide is organised by 6 chapters, each with exercises, worksheets and resources:

  1. User Needs + Defining Success
  2. Data Collection + Evaluation
  3. Mental Models
  4. Explainability + Trust
  5. Feedback + Control
  6. Errors + Graceful Failure

Based on data and insights from Google product teams and academic research, the guide will evolve, grow or change over time.

https://pair.withgoogle.com

Other AI resources
Google’s AI Principles
Google’s Responsible AI Practices