Designing human-centered AI products a People+AI Guidebook

In Artificial Intelligence, Design, Experience Design, Technology by Fredy Ore

Google has started a guidebook called People + AI Research (PAIR) to help build human-centered Artifical Intelligence products.

Written for user experience (UX) professionals and product managers, it aims to help create a human-centered approach to AI within product teams.

The guide is organised by 6 chapters, each with exercises, worksheets and resources:

  1. User Needs + Defining Success
  2. Data Collection + Evaluation
  3. Mental Models
  4. Explainability + Trust
  5. Feedback + Control
  6. Errors + Graceful Failure

Based on data and insights from Google product teams and academic research, the guide will evolve, grow or change over time.

Other AI resources
Google’s AI Principles
Google’s Responsible AI Practices