Google has started a guidebook called People + AI Research (PAIR) to help build human-centered Artifical Intelligence products.
Written for user experience (UX) professionals and product managers, it aims to help create a human-centered approach to AI within product teams.
The guide is organised by 6 chapters, each with exercises, worksheets and resources:
- User Needs + Defining Success
- Data Collection + Evaluation
- Mental Models
- Explainability + Trust
- Feedback + Control
- Errors + Graceful Failure
Based on data and insights from Google product teams and academic research, the guide will evolve, grow or change over time.