Google has started a guidebook called People AI Guidebook to help build human-centered AI products. Written for user experience (UX) professionals and product managers it aims to help create a …
UsTwo publishes part 2 of their Designing for Kids insights
UsTwo have published their second-part to their July post on Designing Digital Experiences for Kids. It’s well worth a read as they cover some new considerations they are finding as …
Human-Centered Machine Learning
Josh Lovejoy and Jess Holbrook have published a great article titled Human-Centered Machine Learning which looks at steps to stay focused on the user when designing with ML. Some of …
John Maeda’s 2017 Design in Tech Report
Design isn’t just about beauty; it’s about market relevance and meaningful results. John Maeda’s 2017 Design in Tech Report puts the focus on Inclusive Design. Making inclusive design profitable hinges …
Started reading Hippo & The Best Interface is No Interface
If there are 2 books that come recommended in a time when we are all talking about Machine Learning, AI and Conversational Bots, it is these two, which I’ve just …
When conversation hurts or hinders the Chatbot UX
Designers who are new to conversational interfaces often have the misconception that chatbots must chat. At the same time, they underestimate the extraordinary writing skill, technical investment and continual iteration …
McKinsey & Company on Customer Experience
McKinsey & Company have published a series of Articles on Customer Experience. The articles look at the creation of competitive advantage by putting customers first, mapping touchpoint and managing their …
Interaction Design today, a short documentary
Every year, IxDA’s Interaction Awards assembles a diverse group of design practitioners from all around the world to select exemplary projects in six impact-based categories from among a community peer-reviewed …
It’s World IA Day today!
World IA Day is a one-day, annual celebration focused on the practice and education of Information Architecture. It’s a celebration that brings together a diverse global community including information architects, …
It’s Not the Interface that Makes the Experience
Dave Malouf adds to the recent discussion on Experience Design with a Medium post titled – It’s not the interface that makes the experience. There has been a lot of …
Top 6 Predictions for Service Design in 2016
Erik Flowers predicts what we can expect from service design over the next 18 months. The medium of your brand will become irrelevant. Touchpoint design will not be enough to …
How a team completed a design sprint in 3 days
Michael Sueoka, writes on the InVision blog about how their team completed a 5-day design sprint in 3-days. We couldn’t allocate an entire 5 days to this, so we had …
A new banking App that Nudges you
HSBC are the first bank to provide an app that combines ‘nudge theory’ with customer data. The app alerts customers on their spending habits such as how much was spent …
Amazon relaunches Dash with an IOT Button
Amazon has launched a redesign of the original Dash (which was a scan and point/click device) with a button version that lets you order products with a press of a …
Enjoying the great talk by Ian Bach at IxD15
@IanBach – IanBa.ch – #IxD15 We discussed the IxD15 Ian Bach presentation last night (amongst others) at the IxDA London Movie night at the Wellcome Trust. Ian Bach @ixd15 talks …